In plain terms: this answers your customers automatically. It replies whenever it receives a request or form submission on Airtable, Slack, handling questions 24/7 so no lead waits.
17
Nodes
4
Integrations
15
Connections
Webhook
Trigger
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The real node graph exported from n8n — triggers (green), AI nodes (violet), services and logic — laid out as they run.
⚙️ How it works
watch_new messages· webhook
actions· webhook
Upsert_Assignee· airtable
extract_data· code
calc. response_time· code
search_conversation· airtable
Switch· switch
If· if
Update_Conversation· airtable
HTTP Request· httpRequest
conversation_exists· airtable
new_conversation· airtable
log_response· airtable
SET_NODE· set
💼 Business analysis
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Business use case
A conversational assistant on Webhook, Airtable, Slack, HTTP / REST API that answers customers 24/7, qualifies enquiries and hands off when needed — cutting first-response time to seconds.
📈
Market need
Customers expect instant replies on the channels they already use. 24/7 automated response lifts conversion and slashes support cost.
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Market value
Chatbot/support-automation products sell for $50–$500/mo per business; this is the engine behind them.